UPDATED RETURN PROCESS
IMPORTANT NOTICE:
For locations in the United States, your username is set to the following format: XXXXXX1 or XXXXXX2.
"XXXXXX" representing the first 6 digits of your city.
For locations outside of the United States, your username is set to the following format: I_XXXX1 or I_XXXX2.
"XXXX" representing the first four digits of your city.
For login assistance please contact HPI Direct by clicking
on the live support link or calling the number listed below.
Please confirm or update your e-mail address. This can be located on the "My Account" link, and then select "Profile".
(800)-741-5664